When any questions were asked received a response in a timely manner and clearly. Sara never hesitated to explain things even if we did not understand. She took her time when talking to you and explaining things until you felt satisfied.
Felix E
A pleasure to work with. Jerry's patience, honesty, and stellar service was greatly appreciated and he will definitely have my referrals.
Rene H
The overall experience was smooth and informative regardless how nervous we were for our loan to be approved and clear to close. Any questions we had or concerns it was addressed in a timely manner and received a clear understanding response.
Caroline M
They were very responsive and professional and got everything ready to help close on time.
Daniel F. M
Chris is super communicative, and a real problem solver! He was very patient with my stressed out and at times difficult client.
Michele R
He was very patient very informative and worked well with me on getting my first house
Rafael R
Michael was very knowledgeable and always available to help or answer any questions throughout the entire process.
Concetta F
Efficient service
Aina R. L
Kerry was an excellent partner throughout the home-buying experience. She went above and beyond what we could have expected - it took us 10 months to find a home, and Kerry made herself available at a moments notice every step of the way, including weekends and even during a family vacation. She has an outstanding command of the market and her business, providing great advice throughout the process (and showing great patience with a couple first time home-buyers). I was lucky to be connected with her and will be singing her praises to anyone looking for a recommendation. Thank you for all of your help Kerry!
Ethan U
After this wonderful experience...I know why everyone told me to JUST CALL JERRY! Process was smooth and simple. My Rate Was Incredible and the Constant Follow-Up and Communication I have never experience B-4. 10 Stars!
Joseph D
everyone was professional throughout the entire process and met me needs for a quick close on the refinance. It was nice to have the closing in my home quick and painless. It was a great pleasure working with everyone involved in the transaction.
Lynn A. R
Demie was amazing. The rest of the staff at family first was horrible. Alexis was terrible, unresponsive and lost documents that I sent in. Alexis should never be able to assist in anyones loans ever again.
Benjamin George F
Lawrence is always available to answer questions and help provide insight when deciding the best loan options for your situation.
